Reporting, opinion, and field notes on AI, delivery economics, and the channels independent restaurants actually use to reach their customers. Written by humans, edited by humans, occasionally argued about by humans.
A line-by-line breakdown of what DoorDash, Uber Eats, and Grubhub actually cost an independent restaurant in 2026 — including the costs that don’t show up on the invoice.
A decade after every chain in America launched its own ordering app, app installs are flat, daily-active rates are tiny, and the channel that’s eating the share isn’t another app. It’s your messages thread.
A category-by-category audit of what AI is genuinely useful for in a restaurant in 2026 — and the four use cases the industry should stop talking about until the technology catches up.
